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I inquired of Verizon Wireless about having a land line converted to a cell phone line, and was told, yes, we can do it, yes we can do it right away, yes it will only cost around $10/month plus another dollar or so for fees and taxes.
With the exception of the first statement, They Lied. They can do it, but it took over 1 1/2 hours worth of talking with them and experimenting to determine that even though I did *228 over and over, battery in-out-in, it was going to be limited to out bound calls only, for 3 to 10 business days. What's more, there would be $35 one time connect fee.
They could have mentioned these two items up front, instead of me having to waste my time, just so they wouldn't lose a sale, their obvious motivation for concealing the information.
Of course, AT and T still takes the cake. They have an entire department called U-Verse, the center of a major advertising campaign. It does NOT have a direct line. I ask them about this. Their response was classic: "We're working on it."
Good Mother of God! Their whole business is installing working phone lines, and they are "working on it" ??????
Still laughing. Love the line, "Their whole business is installing working phone lines, and they are "working on it" ?????"
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